The mystery customer project.

This coursework is based on a reoceanrch which lead be performed and it will measure the spot and class of servicing that the staff office department and the management are willing to do and what is in reality doing. This will be through with(p) for a specific hotel and what I and my gent have chosen is Festa purview in Nessebar. The stylus in which the research is d wizard, is by visiting the hotel as a mystery guests. The Bulgarian sea resorts are far-famed with its lovely nature. wholeness of these is Nessebar, which is a urban center with impressive history. Today Nessebar is one of the resorts almost preferred by tourers and it has been most attractive of each(prenominal) time since the informant of the century. The constructions of the new townspeople started at the time in concert with many a(prenominal) rest homes, blown-up and sensitive hotels, and modern facilities for tourism and entertainment. The overaged buildings were restored and new houses in ancient style were built. Festa Panorama is a three-star hotel and is located by the pedestrian promenade of in the buff Nessebar, somewhat 100 m. from the beach. The famous old town of Nessebar, with its many sights, restaurants, cafés, taverns and small shops, is a 10-minute notch away, or visitors can maneuver the economically-priced tourist train, a favored with children. The new, modern, bounteousy air-conditioned hotel offers all creature comforts for a relaxing holiday.

It offers guests 230 rooms on 4 floors, lifts, an charming manor hall with reception and safety desexualise box, bar, restaurant, à la wit restaurant, cafeteria, convocation room, hairdressers and Internet Corner. In the health area thither is an indoor(prenominal) pool, fitness room, sauna, a bang salon and massages. international in the grounds is a fluid pool with an unified childrens pool, solarize terrace, sun loungers and parasols free of charge, and of course... If you loss to get a full essay, order it on our website: Ordercustompaper.com

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